- What information we collect and why we collect it.
- How your information is used.
- How you can access and update your information.
Collection and use of Personal Data
Makeblock does not have access or processes any data collected by the Codeybot.
Any Personal Data collected by the Codeybot is not processed or in any way accessible by Makeblock.
We collect Personal Data from you when you purchase the Codeybot from Makeblock. We collect this Personal Data in order to enable you to purchase our products and to deliver our products to you.
The Personal Data that we collect from you with respect to the purchase of the Codeybot is your name, phone number and the address where we can deliver the Codeybot. We do not collect any Personal Data from children, as Makeblock does not sell the Codeybot to children.
We collect Personal Data from you when you voluntarily choose to provide us with such information, such as when you agree to this when you visit the website, register for newsletters, sign up for forums or other user communities, make use of Makeblock applications, place orders, request information from Makeblock. We collect this Personal Data to provide better services to all of our customers.
We also collect Personal Data from you when you watch a video on YouTube, visit a website that uses interaction with our ads and content. This information includes device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device or phone number with your Makeblock account. We collect this information to provide better services to all of our customers. Makeblock makes use of server logs, this processes your visiting record (when was the website visited and from which IP address). The purpose of these server logs is to help maintain the servers and prevent malicious use (for example blocking an IP address if this is the source of a DDOS attack). Makeblock may use your location to provide the content of the website in corresponding language and the GPS signal to establish a Bluetooth connection. This information is, however, not stored. No other Personal Data is processed by these server logs.
We maintain such Personal Data for internal purposes only, as well as to ensure that you receive any information that you may request from Makeblock, and to provide you with information on our products and services.
If you contact Makeblock, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements to our products and services.
Makeblock processes Personal Data on servers in the European Union and in the United States and in some cases China or Japan.
Makeblock does not store or keep the Personal Data stored longer than necessary for the purposes for which the Personal Data was processed. Personal Data with respect to the purchase of the Codeybot will only be kept during the warranty period in case you require any after sale services. At the moment the warranty period lapses (generally two years after purchase), Makeblock will no longer be able to retrieve the Personal Data and this Personal Data will be deleted.
Disclosure of Personal Data
As a general matter, we do not sell, trade, or otherwise transfer to third parties your Personal Data. We will share your Personal Data with companies, organizations or individuals outside of Makeblock with your explicit and informed consent to do so.
We may also release your Personal Data when we believe such release is necessary to comply with applicable law, to enforce the website’s policies, or to protect Makeblock’s legal rights, property, or safety, or those of third parties. This may be the case:
- to comply with an applicable law or regulation, legal proceedings or any other enforceable governmental request or order.
- in case of an investigation of potential violations.
- to detect, prevent any type of fraud, security or technical issues.
Information that is not personally identifiable may be shared publicly, for example for statistics about our website or applications.
If Makeblock is involved in any kind of merger, acquisition or sale, we will still ensure the confidentiality of any Personal Data.
Transfer of Personal Data outside the EU
Your Personal Data may be transferred to and stored in servers located in the United States and in some cases China (when you use the application with Chinese settings) and Japan (related to customer service).
Cookies and use of Google Analytics
We use information collected from cookies (which are text files placed on your computer) and other technologies
- Your preferences, such as the site language
- The items currently in your shopping cart
- Whether you have logged in to the website
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Cookies (random-generated numbers to tell us that these visits are from the same anonymous user) are also stored by Google Analytics, the corporate service which measures how well our website meet the needs of its users by analyzing how users use the site.
The cookie-related information is not used to identify you personally. These cookies are not used for any purpose other than those described here.
You can opt-out of Google Analytics by installing Google’s opt-out browser add-on, and out of interest-based Google ads using Google’s Ads Settings.
Interaction with external social networks and platforms
The website allows for direct interaction with external social networks or other external platform that are outside our control. The interaction and information obtained are always subject to the user’s privacy settings for each social network. We are not responsible for the security or privacy of any information collected by other websites or other services. Information collected by third parties, which may include such aspects as location data or contact details, is governed by their privacy practices. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when customers do not use it.
Managing email addresses and sending messages
These services provided by third parties make it possible to manage a database of subscription based email contacts to communicate with customers via email. The services are used to collect data concerning the date and time when the mail is viewed by the customer, as well as when the user interacts with incoming mail, such as by clicking on links included in the email.
We use a variety of security measures to maintain the safety of your Personal Data. We take great care to ensure that your Personal Data is stored securely on our servers, and we follow the standards generally accepted in the industry to protect Personal Data submitted to us. In particular, we:
- we encrypt many of our services using SSL (Secure Sockets Layer) when transmitting data. When a browser attempts to access a website that is secured by SSL, the browser and the web server establish a SSL connection, using keys. SSL creates a secure connection by establishing an encrypted connection.
- hashing is used when storing passwords. Hashing is a one-way function in which a hashed value cannot be reversed to obtain the password. Only an encryption key can decrypt the password. Only the hashed password is stored by Makeblock.
- we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- we restrict access to Personal Data to our employees, contractors and agents who need to know that information in order to process if for Makeblock and who are subject to strict contractual confidentiality obligations.
It is important to note, however, that no method of transmission or storage via the internet is 100% secure, and thus we cannot absolutely guarantee the security of your Personal Data submitted via the website.
We aim to maintain our services in a manner that protects Personal Data from accidental or malicious destruction. As a consequence, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems. Makeblock uses cloud server services of providers such as Amazon and Microsoft. These providers also store the information in the United States. Upon deletion of an account, this Personal Data is inaccessible to Makeblock unless otherwise required by law.
Accessing and updating your Personal Data
We understand our customers have different privacy concerns. Our aim is to be clear about what Personal Data we collect in order for our customer to make informed decisions.
We provide you with the opportunity to “opt-out” of having your Personal Data used for certain purposes.
The rights of users
Users have the right to withdraw their consent for the processing of Personal Data or the further processing of Personal Data by Makeblock at any time. A withdrawal should be sent to Makeblock at the contact information set out below.
Users have the right at any time, to know whether their Personal Data has been stored and can consult Makeblock to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Makeblock at the contact information set out below.
Users have the right to request to obtain and reuse their Personal Data for their own purposes across different services. Requests should be sent to Makeblock at the contact information set out below.
Users have the right to lodge a complaint against Makeblock with a supervisory authority.
DATA CONTROLLER AND OWNER: Makeblock Co., Ltd.
Copyright 2018 Makeblock Co., Ltd. All rights reserved.
Updated on Sep23,2019.