Data Collection Policy | Makeblock – Let Creation Be a Way of Life

Data Collection Policy

This is a summary version of Makeblock’s data collection activities when our users take certain actions.
For the full privacy policy, please visit the privacy policy page

Last Update: 5/11/2018

By signing up mBlock


We collect the following personal data: 

  • Your email address to create a personal account and enable project sharing, cloud storage and other API features
  • Other information (like your avatar) you provided voluntarily in your profile section to display your public profile
  • The mBlock projects your created or cloud data afterward will be associated with this account
  • a cookie will be used to save your sign-in status

They are stored in:

  • Makeblock’s server in the United States (Aliyun).
  • Makeblock will also have the permission to move your data to the European Union (e.g. France) in the future.

Your data will not be shared with a third-party aside from the cloud server provider (Aliyun)
Due to the nature of the purpose (keeping an active account), your data will not be erased unless requested by you.

To edit your data:

  • Go to the preference page by clicking your avatar in mBlock, then click “User Center”

To delete your data:

  • Write to support (at) makeblock.com and ask a staff to do this for you (the deletion will be permanent and no regrets)

 

By signing up the forum


We collect the following personal data: 

  • Your email address to enable logging in to your account
  • Other information (like your avatar) you provided voluntarily in your profile section to display your public profile
  • the content you posted in this forum will be associated with this email address
  • a cookie will be used to save your sign-in status

They are stored in:

  • Makeblock’s server in the United States (Linode).
  • Makeblock will also have the permission to move your data to the European Union (e.g. France) in the future.

Your data will not be shared with a third-party aside from the cloud server provider (Linode)
Due to the nature of the purpose (keeping an active account), your data will not be erased unless requested by you.

To edit your data:

  • Go to the preference page by clicking your avatar on the right, then the little gear icon

To delete your data:

  • Delete all your posts in the forum
  • Choose “Delete My Account” at the bottom of your preference page
  • Or, write to support (at) makeblock.com and ask a staff to do this for you (the deletion will be permanent and no regrets)

 

By signing up the online store


We collect the following personal data: 

  • your email address, in order to keep your account
  • when you checkout, your shipping address and other information, in order to proceed the shipping
  • cookies will now be used to keep your sign-in status

They are stored in:

  • Makeblock’s server in the United States (Linode).
  • Makeblock will also have the permission to move your data to the European Union (e.g. France) in the future.

Your data will not be shared with a third-party aside from the cloud server provider (Linode)
Due to the nature of the purpose (keeping an active account), your data will not be erased unless requested by you.

To edit your data:

  • Sign in and click the little person figure at the top-right of the screen
  • Click “My Account” and “My Address”

To delete your data:

  • write to support (at) makeblock.com and ask a staff to do this for you (the deletion will be permanent and no regrets)

 

By sending feedback and customer support requests


We collect the following personal data: 

  • your email address or other contact information you provided,
    for the sole purpose of reaching out for more information of your feedback or solving the problem

They are stored in:

  • Zendesk, a customer support platform, covered under the Privacy Shield
  • Your data will be stored in Zendesk’s servers in Europe, Asia Pacific, and the United States.
    The location of your data is random, they are)

Due to the nature of the purpose (keeping an active conversation and solve the problem you raised), your data will not be erased unless requested by you.

To edit your data:

  • By telling your customer representative via Email

To delete your data:

  • By telling your customer representative via Email