}
}
}
Home » Support » Ranger-Product Support
mBot Ranger
Your cool robot companion
FAQ
t

I would like to buy a mBot Ranger, but I still have some concerns.

Q1: Can mBot Ranger connect directly to my phone via Bluetooth?
Yes, it connects directly with your phone or iPad via Bluetooth.
Q2: Does the coding software need to be purchased?
No separate purchase is required, you can download software from our website for free.
Q3: Does any warranty come with mBot Ranger? How long is the warranty period?
mBot Ranger comes with a warranty – for electronic parts, the warranty is for 6 months, while for electrical parts, the warranty is for 2 months. Other parts (structural parts, consumables and batteries), however, are not covered by any warranty but can be replaced if damaged.
Should you have any questions, please do not hesitate to contact us.

(After-sales Contact)

t

I have purchased a mBot Ranger, but I have issues with its use.

Q1: Why doesn't my mBot Ranger respond when powered on?
The possible reasons and solutions are as follow:
1. The supplied voltage may be too low to run the robot. Please charge the battery or replace with a fresh one.
2. The wires of the Motor Connector may be broken. Please try to replace the wires with new ones.
3. Try to reset your mBot Ranger to factory defaults.
Q2: When I control the Ranger to move forward or right, it moves backwards or left. How can I fix it?
1. Swap the place of the M1 and M2 interface cables that are connected to the motors. See if your Ranger is now moving according to your controls.
2. If not, reset your mBot Ranger to factory defaults using the latest version of mblock 5.
Q3: How do I know when the robot needs a new battery?
If any of the following happens, you will need to replace the battery:
1. If the Land Raider or Dashing Raptor moves very slowly or restarts itself while turning or bumping against objects.
2. If the Land Raider or Dashing Raptor remains motionless even if you set the motor speed to high speed.
Q4: What can I do if Self-Balancing Car doesn't work normally (for example, if it fails to balance or doesn't smoothly respond to commands)?
The possible reasons and solutions are as follow:
1. Please check if the battery charge level is sufficient; if not, replace it.
2. Please check if the Self-Balancing Car is correctly assembled. Confirm that all the wheels are assembled correctly and that there is nothing obstructing its movements.
Should you have any questions, please do not hesitate to contact us.

(After-sales Contact)